("CarSeva") website. CarSeva places paramount importance on maintaining the privacy of its
customers'("User") personal information under the applicable laws in India.
Please read this Policy carefully by accessing or using our website. The User hereby acknowledges that he
before the User proceeds.
Personal Information- What personal information
is collected from the user?
CarSeva collects and uses relevant personal information of User in order to provide services. The following
personal information ("information") is collected from the User and shall include ,though not limited to, the
User's street address, name, contact telephone number; vehicle preference; company name and employee
accounts with CarSeva; Reservations and Rental details including dates, times and places of vehicle hire; ;
online feedback surveys; electronic records/databases of all rental agreements;
How this information will be used by the company
The collection of information shall depend upon on the User's use of CarSeva's services. CarSeva may
collect information directly from the User by mobile devices, portable devices (Tablet)
/telephone/fax/email/over the counter/filling an enrollment form or through an internet based service.
The User may choose not to provide some information but this may prevent CarSeva from providing the
standard of services that is normally expected.
CarSeva protects information by keeping up to date with techniques and processes meeting current industry
standards ensuring that information are kept secure and confidential. Only employees of CarSeva and those
who perform services on their behalf shall be authorized to handle & have access to the information.
CarSeva shall be careful in the management of information of Users and also has measures in place to
ensure that collected information is protected and not accessed inappropriately. CarSeva makes every effort
to ensure that information of User is accurate and updated and requires User to verify their identity for
security purposes before replying to any requests.
How the company transfers data to third party
CarSeva does not submit information to third parties except in the following cases:
Receive permission of the User.
On outsourcing activities, wherein CarSeva ensures that strict management of the information is enforced
through a separately executed non-disclosure agreement.
Disclosure of information in order to comply with the law or a court order; enforce or apply this Policy, our
On sharing of information in a Business Transfer i.e. in case of a merger with, or be acquired by another
In good faith so as to protect the property of CarSeva, or to protect the safety of employees and their
Any information provided to or gathered by this website is controlled primarily by CarSeva, whose registered
office is at 307/6819, Adarsh Society, Samta colony, Pantnagar, Ghatkopar East. Mumbai 400075.
CarSeva stores cookies on the User's computer in order to facilitate and customize the experience with the
Website. A cookie is a small text file that is stored on a User's computer for record-keeping purposes which
contains information about that User. Cookies are used to save time while using the website, tracking and
targeting User interests in order to provide a customized experience. CarSeva may use Third Party
Advertising Companies to display advertisements on the Website. As part of their service, they may place
decline cookies. The User notes that on modifications of cookies, some parts of the website may not work
The access is through user Id and password. The storage of information of the User is in computer servers
with limited access that are located in controlled facilities. As transmission of data over the Internet or any
wireless network cannot be guaranteed to be 100% secure, CarSeva shall strive to use commercially
acceptable means to protect User's information. CarSeva hereby states that it does not guarantee the
security of any information transmitted to or from the website, and is not responsible for the actions of any
third parties that may receive any such information.
Links to other sites
The Website contains links to other sites that are not owned or controlled by CarSeva. The User needs to be
aware that CarSeva shall not be responsible for the privacy practices of such other sites. Therefore CarSeva
encourages the User to be aware on leaving the website and read the privacy statements of each and every
other site that collects information. This Policy applies only to information collected by this website.
How to edit this information or log out?
The access to users account is through user ID login and passwords and CarSeva persuades that the user
promptly updates information if it changes in order to help CarSeva keep the information and up to date. The
access would be withdrawn if such facility is not to be continued.
However, CarSeva keeps track of past transactions, therefore the User cannot delete information or opt-out
of information associated with past transactions on the website.
Changes or Modifications to the Policy
The changes made herein to the Policy shall be made without prior notice under the heading "Privacy
Policy" section of the Website. The revised Policy is effective immediately when posted on the website. The
User's continued use of the website after the effectiveness of such revisions will constitute the User's
acknowledgment and acceptance of the terms of the revised Policy.
Every effort has been made to ensure that the information on this site is correct and up to date, however,
CarSeva does not provide any warranty as to the completeness or accuracy of the information and, subject
to applicable laws, does not accept any liability for damages of any kind resulting from the access or use of
this website and its contents. All information on this site is protected by copyright and other intellectual
property rights. No images, text or other content from this site may be distributed or reproduced without prior
written approval from CarSeva.
The images used in the website are displayed for informational purposes only. We do not intend to violate
Intellectual Property Rights of the respective models & brands. We assume no responsibility for any errors
or omissions for these images as they are used for representational purposes only. We make no
commitment to update the information contained herein. We expressly disclaim any, representations or
warranties, express or implied, regarding the images, including, without limitation, any implied warranties
and their merchantability. We expressly disclaim any, warranties, express or implied, regarding the
correctness, accuracy, completeness, timeliness, and reliability of the text, graphics, links to other sites and
any other items accessed from or via this Website or the Internet, or that the services will be uninterrupted,
error-free or free of viruses or other harmful components.
Under no circumstances, we or any of our affiliates, or any of the respective partners, officers, directors,
employees, agents or representatives be liable or be implicated for any damages, whether direct, indirect,
special or consequential damages for lost revenues, lost profits, or otherwise, arising from or in connection
with this Website, the materials contained herein, or the Internet generally.
All materials contained in this Website are protected by copyright laws, and may not be reproduced,
republished, distributed, transmitted, displayed, broadcast or otherwise exploited in any manner without the
express prior written permission from us.
By proceeding with the access or usage to our website, you expressly agree by such access or usage that
you have read and understood all the terms & conditions set herewith and all the provisions mentioned on
our website and that you have agreed to be bound by the terms set by us. By access or usage of our
website, you are expressly waiving off your right to claim damages and reliefs from/against us from
In case of any questions or suggestions regarding the Policy, please email CarSeva